Creative NOMAD Zen Xtra 40GB MP3 Player – Support Forum

hard disk error?! [Creative NOMAD Zen Xtra 40GB MP3 Player - 111556]

What can I do if my Zen freezes at the Eax screen and in rescue mode, format and reload os options only come up with a hard disk error, clean up does nothing and reboot just reboots back to the Eax screen?? any help would be great. cheers
  • Yoni
  • Posts: 9208
  • Join Date: 14 一月 2004
  • Location: Manchester UK
You can try the advice on Nomadnss forum in the Zen FAQ at at your OWN RISK. If you don't want to try this or are under warranty then contact Creative Support.
Hi "xheartscreamsx", I've forward your concern to my Archos tech support representative here in the U.S. He has responded with: "For USA and Canadian costumers, they can be reached 24/7 by calling our free number 1-877-300-8879 or by e-mail at:" "For costumer living abroad, they would need to forward their request for technical services to our office in France. They support all international customers outside the United States. They can be reached at": United Kingdom : +44 207 949 0115 Germany : +49 696 698 4714 Spain : +34 9 1745 6224 France : +33 1 7020 0030 Italy : +39 02 4827 1143 The Netherlands : +31 20 504 0510 Good luck, Matt
  • rosebud_j_r
  • Posts: 92
  • Join Date: 26 七月 2004
  • Location: Ireland
i rang creative for a prob i was having (it kept frezing ) they told me to do a system restore to do this (and you DONT lose your songs) 1.stick it in for charge 2.hold down play/pause and press on 3.a menu comes up click system restore 4.let it work says restoring libary 6. it should be fixed p.s. it needs to be pluged into charge for it to work