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Garmin Quest GPS System – Support Forum

Software / Hardware interface [Garmin Quest GPS System - 114281]

  • jim alec
  • Posts: 1
  • Join Date: 24 二月 2005
I have a problem with the Mapsource software talking to my Quest. During the original Mapsource installation the setup was fine until the end when the Quest was not automatically unlocked. I manually entered the 25-character unlock code that was accepted. However, when using the software with the Quest attached to the USB port, I went to Utilities and Get Unit ID to check all was working. It does not find my Quest. When turning on the Quest now, the computer recognises that new hardware is attached but instead of going to the Mapsource installed, it asks me to insert installation media. Haven't I alrady done this? Do I have a problem or am I missing something. I'm clueless when it comes to troubleshooting so would appreciate some advice. Don't seem to be able to get through to Tech Support in America either. Thanks, Jim