Glofiish M800 – Support Forum

M800 touch screen in not working properly [Glofiish M800 - 158066]

  • ArturoGM
  • Posts: 6
  • Join Date: 12 十一月 2007
I bought a Eten M800 last February. After 4 months I have seen the phone have several technical issues. This week the worst thing that had happened is that the touch screen in not working properly. I have use the Align Screen utility but the touch screen is not responding properly. What do you suggest? My thought is to return the phone to change for another brand. I am not happy with this phone. I have seen that the M800 forum is just to complain for technical issues. I hope to receive support from you as soon as possible. 
  • kunegunda
  • Posts: 46
  • Join Date: 23 十月 2007
Did you try a hard reset?
  • ArturoGM
  • Posts: 6
  • Join Date: 12 十一月 2007
I have done a hard reset as you suggest but now the things are worst. Before the hard reset I was able to make phone calls and I was able to navigate using the joystick and the QWERTY Keyboard. Now after the hard reset the first step is align screen but the touch screen is not working so I can’t align the screen and now my phone is dead.  So I need your help to receive a RMA application. I want to return this phone and change it for another brand.
  • kunegunda
  • Posts: 46
  • Join Date: 23 十月 2007
You shoud call the expansys office at 1.800.675.2638 for help.
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