Handspring Visor Edge – Support Forum

No Backlight [Handspring Visor Edge - 100845]

  • Alilee
  • Posts: 3
  • Join Date: 13 四月 2004
I have an ex-display visor edge (for about 20 days now) but the backlight does not come on. This worked at first but will not. Any thing I can do?
  • Mahesh
  • Posts: 8300
  • Join Date: 14 四月 2003
  • Location: Liverpool, UK
Have you tried doing a soft reset to see if that helps ? -- Mahesh - eXpansys
  • Alilee
  • Posts: 3
  • Join Date: 13 四月 2004
I've tried that but it doesn't seem to make any difference.
  • Mahesh
  • Posts: 8300
  • Join Date: 14 四月 2003
  • Location: Liverpool, UK
OK, try a hard reset if that still doesnt work then I can only presume its a faulty unit. Did you get the unit from us ? -- Mahesh - eXpansys
  • Alilee
  • Posts: 3
  • Join Date: 13 四月 2004
Yes
  • Mahesh
  • Posts: 8300
  • Join Date: 14 四月 2003
  • Location: Liverpool, UK
If you have got th unit from us please email sales@expansys.com with your order ref and a brief explanation of the problem. -- Mahesh - eXpansys
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