I have had a Motorola Q9h that has been working
perfectly well since the day before Father's Day.
By some reason, it got frozen (paralyzed) last Sunday,
I removed the battery for a few seconds, and brought it back on.
When it went on again, I lost all my contacts... more that 200 !!!
I thought it got a full reset, but it kept all other settings.
It's gonna take a while for me to get all those contacts again.
Cabo Rojo, Puerto Rico.